FAQs
Generally
I have not received an order confirmation. Will my order still be processed?
If you have not received an order confirmation from us, there is probably an error in your email.
If this is the case, write us a short email to service@maniacconcept.com .
Spam folder: Automatically generated emails often end up in the spam folder. So check whether the order confirmation has ended up there.
Do you also deliver outside UAE?
Yes, we ship worldwide.
Product
What is your collagen made of?
Our collagen is made from 100% grass-fed beef. Our producer who produces our collagen works closely with farmers and breeders to ensure that the animals are kept in the best possible conditions. This means that they have enough space to move and play and that they are fed a balanced diet that meets their nutritional needs. It is important to note that the animals used to produce collagen have been very well cared for to ensure that they are healthy and happy. We have high quality certificates, such as Grassfed or the Halal certificate.
To produce collagen, it is often obtained from animal sources.
Our collagen is extracted with great care from the remains of slaughter. We source our collagen from animals intended for human consumption and which are carefully processed.
It is important for us to point out that we follow a strict policy of total utilization when processing the animals. This means that we ensure that every part of the animal is put to good use to avoid wasting resources.
Once the animals have been slaughtered, their bones and skin are carefully selected and cleaned to extract the collagen. This process takes place under strict hygiene and safety regulations to ensure that the collagen is of the highest quality and free from contaminants.
In summary, collagen is derived from animal sources, but it is important to know that the animals used to produce it are very well cared for. This ensures that the collagen we consume is of the highest quality and ethically produced
What are your Hair Booster Caps made of?
Our Hair Booster Caps consist of 23 important nutrients. These include important minerals, amino acids, vitamins and biotin. We only use high-quality raw materials.
What do your Night Drops consist of?
Our Night Drops consist mainly of melatonin. We have enriched our formula with lemon balm and valerian. We attach great importance to quality and purity. Our drops are produced in strictly controlled laboratories and are free of any additives, artificial ingredients and alcohol.
What are your black seed oil capsules made of?
Our black cumin oil capsules are made from pure organic black cumin oil from Egypt. These are filled into vegan capsules in the dark during the processing. The capsules are glued together without heat to ensure the best quality.
What does your vitamin B12 consist of?
Our vitamin B12 drops consist of vegetable glycerin, purified water, methylcobalamin, adenosylcobalamin & hydroxocobalamin. Our formula is free from artificial flavors and colors and contains no GMOs to ensure that our customers receive a natural and safe product.
What does your vitamin D3K2 consist of?
Our Vitamin D3K2 contains MCT OIL, which is made from a coconut oil base. Together with Cholecalciferol (Vitamin D3) and Menaquinone (Vitamin K2), it forms a powerful combination to improve the absorption of Vitamin D3 and ensure it is transported to the body where it is needed.
Pregnancy/Breastfeeding
It is important that pregnant or breastfeeding women always consult a doctor before taking any dietary supplements.
Shipment
How long is the delivery time?
Our delivery time within Uae is on average 3-5 working days. Within GCC the average delivery time is 2-8 working days.
Pre-orders are excluded from the average delivery time.
Do you also deliver outside UAE?
Yes, we ship worldwide.